Order Minimums: Our overall minimum order is $25.00 for retail customers and can be mixed across our product lines.

Shipment: Standard delivery is ten business days after receipt of order for in stock items. Freight is billed with your order. FOB Raleigh, NC. Standard shipping is via FedEx ground unless otherwise specified by customer.

Rush Orders: Please call for shipping date and applicable fees.

Shortages and Damages: Please inspect all goods on receipt. All claims for damages and shortages must be reported to Woozie within 7 days of receipt of goods.

Returns: All return request must be made within 7 days of receipt of goods. Returns must be authorized by the Woozie customer returns department and are subject to a 15% restocking fee. A return authorization number (R/A) will be provided by Woozie and must be referenced on all returned items. All returns must be in good, resalable condition. Returns are not accepted on custom orders unless the item is damaged.

Cancellations: All cancellations must be made in writing, by e-mail, or by fax fifteen days prior to the ship date.

Pricing: Prices are subject to change without notice.